Tray.io is a low-code, AI-powered integration platform as a service (iPaaS) designed to enable businesses to connect various applications and automate complex workflows. It targets business technologists and development teams, offering tools to accelerate integration and adapt to new AI capabilities.
Key features include:
- Merlin Agent Builder: A no-code tool to configure, deploy, and manage AI agents.
- Agent Accelerators: Pre-built templates for deploying AI agents across the enterprise.
- AI Palette: Quickly prototype apps and adapt to new AI capabilities.
- Enterprise Core: Provides governance and scale for all integrations, with Merlin Guardian for data protection in AI processes.
Use cases span across IT onboarding, lead management, embedded integrations, support agents, and order-to-cash processes. It supports integrations with applications like Salesforce, Slack, NetSuite, and OpenAI.
