Workato is a leading Integration Platform as a Service (iPaaS) designed for the AI and Agentic era. It enables businesses to integrate various applications, data sources, and workflows to automate processes across the enterprise.
Key Features:
- AI Agents and Enterprise Search: Integrates AI agents and search capabilities with enterprise data.
- Enterprise iPaaS: Provides a comprehensive iPaaS solution for enterprise-level integration needs.
- API Management: Offers tools for managing and securing APIs.
- Data Orchestration: Facilitates the orchestration of data across different systems.
- Workflow Bots: Enables the creation of workflow bots for automating tasks.
- Low Code Apps: Supports the development of low-code applications.
- B2B/EDI: Handles B2B and EDI integration requirements.
- Insights: Provides insights into automated processes.
- Embedded iPaaS: Allows embedding integrations into SaaS products.
Use Cases:
- IT Automation: Automate ticket escalation, threat detection, employee onboarding/offboarding.
- Marketing Automation: Streamline data cleansing, lead capture, and campaign management.
- HR Automation: Automate payroll, benefits, and employee onboarding processes.
- Finance Automation: Simplify quote-to-cash and procure-to-pay processes.
- Sales Automation: Optimize lead routing, management, and forecasting.
- Support Automation: Enhance customer support with automated ticket routing and churn prediction.
- Product Integration: Embed integrations into products for a customized experience.
